Tag Archives: banking

I Have the Need for Speed

  Anyone else remember the old beer ads where people would fire back and forth, “Tastes great! Less Filling!”? When I hear financial leaders talk about mobile platforms versus branches, I see the same dynamic, debating the relative merits as if they are separate strategies. Customers want simple, easier, secure and faster. They want what best fits into their lives. So branches AND mobile are the future, yet each has… Read More »

Forget Resolutions, What Do You Want to Become?

  This is the time of year people when typically set resolutions for those habits they want to improve on. Lose weight, improve finances and exercise more are the most common for Americans, according to a Harris poll. I suggest we take this one step further and not just describe what you want to do, but define what you want to become. 2014 will be a great opportunity to regain… Read More »

Build Trust in Your Branch

  Building Trust in Your Branch This week I read a wonderful quote: “Trust leaves on horseback and returns on foot.” It’s so easy to lose trust in a hurry and so difficult in today’s society to gain it back. Let’s take two minutes to talk about trust in your financial institution. Building Trust with Customers The more you convince customers they are more than a wallet, the more they… Read More »

Don’t Predict the Future – Invent it

The Great Recession hangover still exists in the minds of many investors, employees and business leaders. People I talk with indicate they are still taking cautious steps forward with their businesses. Whether we don’t believe the recovery is real, or don’t trust the folks in Washington not to mess up any economic momentum we currently have, or just want to lick our wounds and are a bit gun-shy, I see… Read More »

5 Ways to Reach Success Faster

  I am constantly amazed how financial companies work so hard to get results yet refuse to do the simple tasks that would speed up their results immeasurably.  These 5 ideas, when accomplished will create greater success in a speedier time with less effort. I wish I could call this a “secret formula for success” But there are no secrets here. It’s just not that hard, yet people struggle to… Read More »